We enlisted the help of CT Business Travel: the initial remit was a trial period of a month to ascertain if the travel solution they offered was of value to our company.
We conducted a soft approach with the help of their teams and Ryan and Samantha have been instrumental in the set up process and continued support for any business or leisure travel. I have also had to call upon them to organise a company event at extremely short notice. They were able to acquire our venue of choice, organise food and beverage and book travel from a separate office within a week.
CT Business Travel has enabled us to make substantial savings on all aspects of corporate travel. We have worked closely with the team to build relationships with various hotels around the globe to continually improve the offering available to our staff. This process is managed by CT Business Travel and removes the need to constantly quote references when booking or renegotiate rates each year.
Our travel policy is not mandated for staff, they are able to organise their own travel arrangements, however, the vast majority of staff choose to book with CT Business Travel. Staff feedback has been nothing short of excellent: I have found the team knowledgeable, trustworthy and above all reliable.
Based on our experience I would recommend CT Business Travel to any company looking to simplify their travel arrangements without compromising on quality of service.
My company has been using CT Business Travel for approaching 6 months. We have found them to be very professional, courteous and have an excellent knowledge of their market.
Given the nature of our business we frequently have very demanding last minute requests for travel throughout the world and our requests are always dealt with in very professional manner.
I have also found their prices very competitive and would thoroughly recommend their service to you.
CT Business Travel have been servicing our account for 5 years. They look after all our UK and European travel and always provide an excellent service to our company, always responding in a timely manner to our telephone or email enquiries and providing alternative quotes where applicable to ensure we receive the most economical price available. I have no hesitation in recommending CT Business Travel for their high quality of professional, friendly service and their overall attitude to maintaining a constructive client partnership.
Really first-class. It is heart-warming to know that there are other businesses out there who put as much emphasis on the customer experience as we do!
CT Business Travel has been our sole UK and Europe travel agency for many years and has impressed us with their consistently high quality service, willingness to adjust to my company’s requirements and their initiative in seeking best value solutions.
They have also contributed greatly to the development of control procedures which they implement with firmness and diplomacy.
All the staff at CT Business Travel are highly knowledgeable, friendly and very helpful.
We are very satisfied with their service and would have no hesitation in recommending them.
We contracted with CT Business Travel in March of 2011 and so far our relationship with CT Business Travel has been a positive and beneficial experience and we are extremely pleased with the services they provide to our staff, volunteers, and other constituents. The travel counsellors are energetic, accommodating and well-trained professionals who recognize the importance of satisfying our ‘high touch’ business travellers; they are prompt and courteous, patient and knowledgeable. The office is not a ‘call centre’ but a dedicated team environment where our travellers receive personalized and prioritized travel planning and purchasing services.
We are very pleased with CT Business Travel’s technology offerings such as the online booking tool, secure electronic Travel Profile creation, and their ability to provide any type of management information systems report we request. The travel counsellors use a tool to search for low cost flights and local discounted fares, and CT Business Travel’s back office staff insure that our company is receiving the best value for our spend, and quality check every booking before ticket issuance, to guarantee the booking is policy compliant and the best value is obtained. We could not be more pleased with the CT Business Travel travel team and the services they provide and are thankful to have found them.
Our business needs a fast and efficient travel service to meet our ever-changing corporate travel needs. CT Business Travel is exceptionally fast, reliable and helpful. But importantly, we know that they never forget that, as a growing business, we always seek best value with high service standards…
We use CT Business Travel because of their large global presence and we re-discovered the virtues of a friendly, helpful and professional travel service that really wants our business. They have all the latest resources to source cost effective travel solutions which suit our needs. Every request is handled with care and precision which takes the stress away from planning travel. A professional, well managed operation – a valued supplier partner