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Advice & Support
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Advice & Support For Travel Today

While we navigate the Covid-19 pandemic, we promote safe and intelligent travel procurement, integral to the pre, during and post travel experience. As and when you can make plans to travel during the pandemic, you will have our undivided attention and commitment. We can provide you with the support, advice and best practice to procure a trip, travel safely and remain informed throughout.

 

Always Remember The Basics – CT Suggests For Your Safety

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Face coverings are recommended on public transport, airports and during the flight.

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Observe social distancing wherever possible

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Limit contact such as handshakes and contact with surfaces unnecessarily

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Wash your hands and sanitise regularly


Air Travel Guidelines - Pre - During - Post

Before You Travel To The Airport:

Vaccine RecordDo you have your vaccine status available on the NHS app on a mobile device or an official paper copy?

Negative TestDo you have record of a negative Covid test if required by your arrival destination?

Face CoveringDo you have necessary face coverings and hand sanitiser for your journey?

Time To Make FlightEnsure you have enough time to complete all the formalities to make your flight

Enough TimeEnsure you have everything you need - some retail outlets may not be open in the terminals

At The Airport:

Only TravellerOnly those travelling should enter the terminal

Health ChecksExpect longer procedures such as checking health documents and body temperatures. Ensure you have quick access to your passport, test results and vaccine status

ChecklistEnsure your phone is charged if using an app to show vaccination records

Check-In OnlineCheck in online and use self-service bag drops to reduce contact with others

Face MaskFace coverings are currently not mandatory at UK airports, but it is recommended to wear one, especially when in confined and busy spaces.

On the aircraft:

Face MaskWear a suitable face covering - masks are still mandatory on most airlines

Safety AccouncementsListen to any announcements and advice given by the crew, things may have changed since you last travelled

No MealsInflight service may be limited, especially on shorter routes

Ask Cabin CrewAsk the cabin crew if you are unsure about anything

Be RespectfulBe respectful of other passengers

During your trip / When you return:

ChecklistAll Covid restrictions have now been lifted in the UK. You will no longer need to complete a Passenger Locator Form or book any tests when arriving in the UK.

ChecklistIf you are returning to somewhere other than the UK, ensure to check the entry requirements for your return destination.

ChecklistCovid rules vary country to country. Mask wearing and social distancing etc may in place in the destination you are visiting.


Hotel Guidelines - Pre & During

Before you book your hotel stay online

Hotel FacilitiesCheck if hotel facilities are operating as normal

Hotel MeasuresCheck what measures hotels are taking to keep their guests safe

FacemaskFind out hotel procedure on guests showing COVID-19 symptoms

Credit CardMake sure you have a credit or debit card for cashless payments

AdviceAdvise CT in advance of any additional cleaning requirements

During your stay

ContactlessUse contactless check in/check out if available

Wash HandsWash your hands frequently

Share FacilitiesAvoid shared hotel facilities, e.g. gym or spa

StairsUse stairs instead of the lift

HousekeepingSanitise your room on arrival. Whilst housekeeping will have cleaned in between guests it doesn’t hurt to take extra precautions

Room ServiceIf eating at the hotel use room service if available

FacemaskYou may want to observe social distancing and wear a face mask in public areas at the hotel

VentilationOpen windows within your room for ventilation

LuggagePlace your used clothes in sealed bags

Self-IsolationIf you’re feeling unwell, report any symptoms immediately. You will be required to self-isolate in your room and will receive room service only.

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