BA to trial biometric
technology at Heathrow

British Airways are trialling the use of biometric technology for international flights.

The technology allows passengers to pass through the airport without having to show their passport. Travellers who sign up to the trial from London Heathrow Terminal 5 will be invited to scan their face, passport and boarding pass on their phones or table prior to travel.

Smart Bio-Pod cameras will verify their identity in under three seconds, allowing travellers to keep passports in their pockets until they reach their destination.

The trial will run for six months on British Airways flights to Malaga, Spain. Customers who sign-up to the trial will be invited to use the Fast-Track security lane and will receive priority boarding.

If the technology is a success, it will be further tested on further international flights.

If successful, the technology pilot will be extended to more international flights. David Breeze, Operations Transformation Manager for British Airways, said: “Not only is this the first time that our customers have been able to register their biometric information at home, but it’s the first time they can use it for British Airways’ international flights.

“This is a secure and efficient tool that makes for a smarter and smoother airport experience, which will reduce the time it takes us to board aircraft.

“The beauty of this technology is that it also frees our people up to look after more complex customer enquiries and deliver the best possible customer service.”

For the latest British Airways fares speak to your CT Business Travel Consultant on 01892673422 or enquire here.