British Airways has unveiled its latest enhancement at London Heathrow’s T5 First Lounge – the new ‘Forty Winks’ nap lounge which features seven sleeping pods. The sleep pods launched earlier this month and the airline also have plans to add the ‘nap lounges’ to the Concorde Room in Heathrow’s Terminal 5 and New York’s JFK Terminal 7.
To support customers’ health and wellbeing pre-flight, British Airways partnered with Restworks to create the new sleep pods, known as EnergyPods. The EnergyPod combines is the world’s premiere nap pod featuring a privacy screen and a ‘zero gravity position’ which elevates the feet and reduces pressure on the cardiac system.
The new ‘Forty Winks’ lounge is complimentary and operates on a self-service basis meaning customers do not have to pre-book the service. Passengers can check whether a sleep pod is available using the lounge app or checking the screen at the lounge entrance. Dettol hand sanitisers will be placed in the lounges and antibacterial wipes will be used to keep the pod surfaces clean after every use.
Tom Stevens, Director of Brand and Customer Experience at British Airways said:
“We can’t wait to welcome our customers back after a very difficult year, and we’re always looking for new ideas to support our customers’ health and wellbeing pre-flight.
“In late 2019 we carried out a survey of over 100,000 lounge guests asking what they would like to see featured in our lounges. Sleep pods were right at the top of their list. Our ’Forty Winks’ nap lounges will offer a dedicated rejuvenation space for customers as they return to the skies, all self-serviced via the ‘Your Menu’ lounge app. Beating jetlag and catching a snooze on the go has never been easier!”