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Gatwick to introduce
AI passenger technology

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Gatwick to introduce AI passenger technology

Gatwick airport has announced plans to introduce artificial intelligence technology to help improve passenger flow and optimise its security operations.

Technology firm Veovo will provide the south London airport with the ‘Passenger Predictability’ solution which will give Gatwick “real-time awareness of people’s movement and experiences in North and South terminal security areas”.

Veovo already provide the technology for Manchester, Amsterdam Schiphol and New York’s Newark which has helped the airports to “efficiently handle increasing passenger numbers and build back better for a more sustainable, passenger-centred travel experience”.

Development Director at Gatwick Bronwen Jones commented:

“Veovo’s cloud solution will help to make our business more resilient by allowing us to accurately measure passenger flow so that we can respond quickly and efficiently to any changes.

“The new technology will not only lead to smoother journeys for our passengers by increasing automation and optimising our processes, but it is also future-proofed, scalable and, by being cloud-hosted off-site, supports our commitment to sustainability by reducing our energy footprint.”

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