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Heathrow trials touchless bag drop

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Heathrow trials touchless bag drop

London Heathrow is trialling technology which allows passengers to use bag drop machines without physically touching them.

The new technology uses infra-red proximity sensors which can detect travellers’ fingers as far as 3cm from the screen. The trial has seen the technology installed on six existing Auto Bag Drop and if successful, will be rolled out across all machines within weeks.

A spokesperson for Heathrow said:

“We’re preparing to welcome back more travellers, by looking for new and innovative technologies that will help to ensure the passenger experience remains safe and efficient in a post-Covid world.

“That’s why we’re delighted to be working with Amadeus to trial these touchless self-service bag drop units. This is just one of many new measures that we’re implementing across our terminals, as part of Heathrow’s Fly Safe programme.”

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