At CT Business Travel, we believe that every client is unique. We take the time to get to know each one of our clients on a personal level. We want to understand your individual travel needs and preferences so that we can tailor our services to meet your specific requirements.
We believe that building personal relationships with our clients is essential to providing them with a high-touch, quality service that is second to none. That's why we are always available 24/7 to answer your questions, make changes to your travel arrangements, and resolve any problems that may arise.
Each individual assigned to your account will therefore get to know you and your team, and quickly become a partner you and your colleagues can rely on. We set up dedicated phonelines and email address to make communication with our team as simple as possible, and to insure you speak to the right people at the right time.
To ensure our staff are equipped to provide the excellent customer service we promise, we undertake ongoing training to continuously enhance and expand their skills and product knowledge. The team will also research and provide the best possible deals and offers for you and your business. All team members are empowered with the latest technology to advise you on the best solutions to suit your complex travel needs.